Status: Done

Define CRM entities

Finalize CRM entities (1.5 hours)

From 2025-02-02 14:00 until 2025-02-02 15:30

Prepared final entity list for approval

Review entities with IT Manager (1 hours)

From 2025-02-02 10:00 until 2025-02-02 11:00

Validated entities with Lucas

Define fields and attributes (3 hours)

From 2025-02-01 13:00 until 2025-02-01 16:00

Added key fields for each entity

Create initial CRM entity list (2.5 hours)

From 2025-02-01 09:00 until 2025-02-01 11:30

Identified customers, contacts, deals, incidents and risks

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